Click “Sign Up” on the main page of the site, follow the simple instructions and you’re now ready to start!
Make sure that you filled up all fields correctly: is your username available? Is your password entered in both fields? If you received an error message stating that the email address is already in use, you already have account in VegasBerry. Click “forgot my password” or contact our friendly support and they’ll be helping you!
You can either click on the “Forgot my password” button near the login button or contact us to retrieve your password or reset it.
Make sure all information is filled out correctly. Are all the digits in the account number or card number filled in correct?
If all information is correct – reload the page or try a different browser (we recommend Google Chrome / Firefox). The deposit may also be denied by your bank, perhaps because of a certain deposit limit, blocked online and/or international card payments or some other kind of restriction. Please contact you bank's card department for more information, and get back to us if the problem persists.
All deposits are almost instant on Vegas Berry.
There are various reasons for a failed withdrawal. The most common reasons are trying to withdraw an amount which is lower than the minimum withdrawal amount or you might have funds which are attached to wagering/play-through requirements and therefore cannot be withdrawn. If the problem persists or you need further assistance, kindly contact our Customer Support via live chat or email: email@example.com.
The withdrawal processing time depends on the chosen withdrawal method. The approximate time is from instant to 3 days. However there are times that due to confirmation processes, processing might take slightly longer
Our current available bonuses are Welcome Bonuses, Reload Bonuses, Cashback Bonus, Free Spins as well as special bonuses/promotions with cool prizes! Check our promotions page for details of our available bonuses/promotions
The Welcome Bonus is the first bonus you can benefit from on Vegas Berry. You have 3 options:
100% up to 100€ playable on Slots
100% up to 100€ playable on Tables
50% up to 50EUR playable on Sports
You have to pick your first deposit and cannot receive 2 Welcome Bonuses for your first deposit.
Wagering/play-through requirement is the amount of times you need to play, until your bonus and any potential additional winnings derived using bonus money, can be withdrawn.
Yes, Most of the games available on Vegas Berry are also accessible on mobiles and tablets.
Vegas Berry Customer Support is available 24/7 and can be contacted in the below mentioned 3 methods:
Live Chat: Click on the Live Support button on the bottom right hand side of the Sugar Casino website page
Email: Send an email to firstname.lastname@example.org providing as much information as possible for our Support to provide you with the best assistance in the least possible time
Contact Page: Go to Vegas Berry Support page -> Click on the Contact Us button and you will be taken to our Contact Form where you are kindly requested to leave your name, email and message.